Cita APA (7th ed.)

Cerasale, M. V., & Stone, M. (2004). Business solutions on demand: Transform the business to deliver real customer value. Kogan Page.

Cita Chicago (17th ed.)

Cerasale, Mark Vincent, i Merlin Stone. Business Solutions on Demand: Transform the Business to Deliver Real Customer Value. London: Kogan Page, 2004.

Cita MLA (9th ed.)

Cerasale, Mark Vincent, i Merlin Stone. Business Solutions on Demand: Transform the Business to Deliver Real Customer Value. Kogan Page, 2004.