Cita APA (7a ed.)

Erlandson, R. F. (2008). Universal and accessible design for products, services, and processes. CRC.

Cita Chicago Style (17a ed.)

Erlandson, Robert F. Universal and Accessible Design for Products, Services, and Processes. Boca Raton: CRC, 2008.

Cita MLA (9a ed.)

Erlandson, Robert F. Universal and Accessible Design for Products, Services, and Processes. CRC, 2008.