Cita APA (7th ed.)

Pantry, S., & Griffiths, P. (2000). Developing a successful service plan. Library Association.

Cita Chicago (17th ed.)

Pantry, Sheila, i Peter Griffiths. Developing a Successful Service Plan. London: Library Association, 2000.

Cita MLA (9th ed.)

Pantry, Sheila, i Peter Griffiths. Developing a Successful Service Plan. Library Association, 2000.