APA (7th ed.) Citation

Broydrick, S. C. (1996). The 7 universal laws of customer value: How to win customers & influence markets. Irwin Professional Pub.].

Chicago Style (17th ed.) Citation

Broydrick, Stephen C. The 7 Universal Laws of Customer Value: How to Win Customers & Influence Markets. [Burr Ridge, Ill: Irwin Professional Pub.], 1996.

MLA (9th ed.) Citation

Broydrick, Stephen C. The 7 Universal Laws of Customer Value: How to Win Customers & Influence Markets. Irwin Professional Pub.], 1996.