APA (7th ed.) Citation

Caroselli, M., & Crosby, P. B. (1991). Total quality transformations: Optimizing missions, methods, and management. Human Resource Development Press.

Chicago Style (17th ed.) Citation

Caroselli, Marlene, and Philip B. Crosby. Total Quality Transformations: Optimizing Missions, Methods, and Management. Amherst, Mass: Human Resource Development Press, 1991.

MLA (9th ed.) Citation

Caroselli, Marlene, and Philip B. Crosby. Total Quality Transformations: Optimizing Missions, Methods, and Management. Human Resource Development Press, 1991.