Kotz, S., & Johnson, N. L. (1993). Process capability indices. Chapman & Hall.
Chicago Style (17th ed.) CitationKotz, Samuel, and Norman Lloyd Johnson. Process Capability Indices. London: Chapman & Hall, 1993.
MLA (9th ed.) CitationKotz, Samuel, and Norman Lloyd Johnson. Process Capability Indices. Chapman & Hall, 1993.
Warning: These citations may not always be 100% accurate.