Pfeffer, J., & Sutton, R. I. (2000). The knowing-doing gap: How smart companies turn knowledge into action. Harvard Business School Press.
Chicago-referens (17:e uppl.)Pfeffer, Jeffrey, och Robert I. Sutton. The Knowing-doing Gap: How Smart Companies Turn Knowledge into Action. Boston, Mass: Harvard Business School Press, 2000.
MLA-referens (9:e uppl.)Pfeffer, Jeffrey, och Robert I. Sutton. The Knowing-doing Gap: How Smart Companies Turn Knowledge into Action. Harvard Business School Press, 2000.
Varning: dessa hänvisningar är inte alltid fullständigt riktiga.