Pfeffer, J., & Sutton, R. I. (2000). The knowing-doing gap: How smart companies turn knowledge into action. Harvard Business School Press.
Chicago Style (17th ed.) CitationPfeffer, Jeffrey, and Robert I. Sutton. The Knowing-doing Gap: How Smart Companies Turn Knowledge into Action. Boston, Mass: Harvard Business School Press, 2000.
MLA (9th ed.) CitationPfeffer, Jeffrey, and Robert I. Sutton. The Knowing-doing Gap: How Smart Companies Turn Knowledge into Action. Harvard Business School Press, 2000.
Warning: These citations may not always be 100% accurate.