APA (7th ed.) Citation

Kassof, L. L. (1992). Closing the gap: A handbook for total quality implementation. LLK Associates.

Chicago Style (17th ed.) Citation

Kassof, Leslie L. Closing the Gap: A Handbook for Total Quality Implementation. Newport Beach, CA: LLK Associates, 1992.

MLA (9th ed.) Citation

Kassof, Leslie L. Closing the Gap: A Handbook for Total Quality Implementation. LLK Associates, 1992.