George, M. L. (2005). The Lean Six Sigma pocket toolbook: A quick reference guide to nearly 100 tools for improving process quality, speed, and complexity. McGraw-Hill.
Cita Chicago (17th ed.)George, Michael L. The Lean Six Sigma Pocket Toolbook: A Quick Reference Guide to Nearly 100 Tools for Improving Process Quality, Speed, and Complexity. New York: McGraw-Hill, 2005.
Cita MLA (9th ed.)George, Michael L. The Lean Six Sigma Pocket Toolbook: A Quick Reference Guide to Nearly 100 Tools for Improving Process Quality, Speed, and Complexity. McGraw-Hill, 2005.
Atenció: Aquestes cites poden no estar 100% correctes.