Citazione Stile APA (7a Edizione)

Mitchell, P., & Chaman-Ruiz, K. (2007). Communication-based assessment for bank operations. World Bank.

Citazione stile Chigago Style (17a edizione)

Mitchell, Paul, e Karla Chaman-Ruiz. Communication-based Assessment for Bank Operations. Washington, D.C: World Bank, 2007.

Citatione MLA (9a ed.)

Mitchell, Paul, e Karla Chaman-Ruiz. Communication-based Assessment for Bank Operations. World Bank, 2007.