Mitchell, P., & Chaman-Ruiz, K. (2007). Communication-based assessment for bank operations. World Bank.
Citace podle Chicago (17th ed.)Mitchell, Paul, a Karla Chaman-Ruiz. Communication-based Assessment for Bank Operations. Washington, D.C: World Bank, 2007.
Citace podle MLA (9th ed.)Mitchell, Paul, a Karla Chaman-Ruiz. Communication-based Assessment for Bank Operations. World Bank, 2007.
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