George, S. (1994). Total quality management: Strategies and techniques proven at today's most successful companies. John Wiley and Sons.
Citazione stile Chigago Style (17a edizione)George, Stephen. Total Quality Management: Strategies and Techniques Proven at Today's Most Successful Companies. New York: John Wiley and Sons, 1994.
Citatione MLA (9a ed.)George, Stephen. Total Quality Management: Strategies and Techniques Proven at Today's Most Successful Companies. John Wiley and Sons, 1994.
Attenzione: Queste citazioni potrebbero non essere precise al 100%.