APA (7th ed.) Citation

Goetsch, D. L. (1995). Implementing total quality. prentice Hall.

Chicago Style (17th ed.) Citation

Goetsch, David L. Implementing Total Quality. New Jersey: prentice Hall, 1995.

MLA (9th ed.) Citation

Goetsch, David L. Implementing Total Quality. prentice Hall, 1995.