Voehl, F., Ashton, D., & Jackson, P. (1994). ISO 9000: An implementation guide for small to mid-sized businesses. St. Lucie Press.
Chicago Style (17. basım) AtıfVoehl, Frank, David Ashton, ve Peter Jackson. ISO 9000: An Implementation Guide for Small to Mid-sized Businesses. Delray Beach, FL: St. Lucie Press, 1994.
MLA (9th ed.) AtıfVoehl, Frank, et al. ISO 9000: An Implementation Guide for Small to Mid-sized Businesses. St. Lucie Press, 1994.
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