Gitlow, H., Oppenheim, A., & Oppenheim, R. (1995). Quality management: Tools and methods. Irwin.
Chicago Style (17th ed.) CitationGitlow, Howard, Alan Oppenheim, and Rosa Oppenheim. Quality Management: Tools and Methods. Burr Ridge, ILL: Irwin, 1995.
MLA (9th ed.) CitationGitlow, Howard, et al. Quality Management: Tools and Methods. Irwin, 1995.
Warning: These citations may not always be 100% accurate.