Factors influencing success / failure of reference interviews - Villalonga, Graciela T. 1963- (2004)
Vita.
Thesis (M.L.S.)--University of the Philippines, Diliman.
Keywords: Reference services (Libraries) -- Evaluation. -- Philippines -- Diliman (Quezon City); Reference librarians -- Rating of -- Philippines -- Diliman (Quezon City).; Reference librarians -- Attitudes. -- Philippines -- Diliman (Quezon City)