Botkin, J. W. (1999). Smart business: How knowledge communities can revolutionize your company. Free Press.
Citazione stile Chigago Style (17a edizione)Botkin, James W. Smart Business: How Knowledge Communities Can Revolutionize Your Company. New York: Free Press, 1999.
Citatione MLA (9a ed.)Botkin, James W. Smart Business: How Knowledge Communities Can Revolutionize Your Company. Free Press, 1999.
Attenzione: Queste citazioni potrebbero non essere precise al 100%.