Dale, B. G. (1994). Managing quality. Prentice-Hall.
Cita Chicago (17th ed.)Dale, Barrie G. Managing Quality. New York: Prentice-Hall, 1994.
Cita MLA (9th ed.)Dale, Barrie G. Managing Quality. Prentice-Hall, 1994.
Atenció: Aquestes cites poden no estar 100% correctes.