Swanson, R. A. (2007). Analysis for improving performance: Tools for diagnosing organizations & documenting workplace expertise (2nd ed., rev. and expanded.). Berrett-Koehler.
Chicago-Zitierstil (17. Ausg.)Swanson, Richard A. Analysis for Improving Performance: Tools for Diagnosing Organizations & Documenting Workplace Expertise. 2nd ed., rev. and expanded. San Francisco: Berrett-Koehler, 2007.
MLA-Zitierstil (9. Ausg.)Swanson, Richard A. Analysis for Improving Performance: Tools for Diagnosing Organizations & Documenting Workplace Expertise. 2nd ed., rev. and expanded. Berrett-Koehler, 2007.
Achtung: Diese Zitate sind unter Umständen nicht zu 100% korrekt.