Cita APA (7a ed.)

Kandampully, J. A. (2007). Services management: The new paradigm in hospitality. Pearson.

Cita Chicago Style (17a ed.)

Kandampully, Jay A. Services Management: The New Paradigm in Hospitality. Upper Saddle River, N.J: Pearson, 2007.

Cita MLA (9a ed.)

Kandampully, Jay A. Services Management: The New Paradigm in Hospitality. Pearson, 2007.