Roberts, L. (1994). Process reengineering: The key to achieving breakthrough success. ASQC Quality Press.
Chicago Style (17th ed.) CitationRoberts, Lon. Process Reengineering: The Key to Achieving Breakthrough Success. Milwaukee, Wis: ASQC Quality Press, 1994.
MLA (9th ed.) CitationRoberts, Lon. Process Reengineering: The Key to Achieving Breakthrough Success. ASQC Quality Press, 1994.
Warning: These citations may not always be 100% accurate.