Saville, J., & Reid, H. (1996). Managing operations: Customers, productivity, improvement and change. Prentice-Hall.
Chicago-viite (17. p.)Saville, James, ja Howard Reid. Managing Operations: Customers, Productivity, Improvement and Change. Sydney: Prentice-Hall, 1996.
MLA-viite (9. p.)Saville, James, ja Howard Reid. Managing Operations: Customers, Productivity, Improvement and Change. Prentice-Hall, 1996.
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