Cita APA (7th ed.)

Martin, L. L., & Kettner, P. M. (1996). Measuring the performance of human service programs. Sage Publications.

Cita Chicago (17th ed.)

Martin, Lawrence L., i Peter M. Kettner. Measuring the Performance of Human Service Programs. Thousand Oaks, California: Sage Publications, 1996.

Cita MLA (9th ed.)

Martin, Lawrence L., i Peter M. Kettner. Measuring the Performance of Human Service Programs. Sage Publications, 1996.