Barton, L. (1993). Crisis in organizations: Managing and communicating in the heat of chaos. South-Western Pub. Co.
Citação norma ChicagoBarton, Laurence. Crisis in Organizations: Managing and Communicating in the Heat of Chaos. Cincinnati: South-Western Pub. Co, 1993.
Citação norma MLABarton, Laurence. Crisis in Organizations: Managing and Communicating in the Heat of Chaos. South-Western Pub. Co, 1993.
Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.