Gass, R. H., & Seiter, J. S. (1999). Persuasion, social influence, and compliance gaining. Allyn and Bacon.
Cita Chicago Style (17a ed.)Gass, Robert H., y John S. Seiter. Persuasion, Social Influence, and Compliance Gaining. Boston: Allyn and Bacon, 1999.
Cita MLA (9a ed.)Gass, Robert H., y John S. Seiter. Persuasion, Social Influence, and Compliance Gaining. Allyn and Bacon, 1999.
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