Feigenbaum, A. (1961). Total quality control, engineering and management ; the technical and managerial field for improving product quality, including its reliability and for reducing operating costs and losses. McGraw-Hill.
Lua i Stíl Chicago (17ú heag.)Feigenbaum, A. Total Quality Control, Engineering and Management ; the Technical and Managerial Field for Improving Product Quality, Including Its Reliability and for Reducing Operating Costs and Losses. New York: McGraw-Hill, 1961.
Lua MLA (9ú heag.)Feigenbaum, A. Total Quality Control, Engineering and Management ; the Technical and Managerial Field for Improving Product Quality, Including Its Reliability and for Reducing Operating Costs and Losses. McGraw-Hill, 1961.
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