Riordan, J. (1962). Stochaistic service systems. Wiley.
Cita Chicago (17th ed.)Riordan, John. Stochaistic Service Systems. New York: Wiley, 1962.
Cita MLA (9th ed.)Riordan, John. Stochaistic Service Systems. Wiley, 1962.
Atenció: Aquestes cites poden no estar 100% correctes.