Palmer, A., & Cole, C. (1995). Services marketing: Principles and practices. Prentice-Hall.
Chicagoスタイル(17版)引用形式Palmer, Adrian, , Catherine Cole. Services Marketing: Principles and Practices. Englewood Cliffs, N.J: Prentice-Hall, 1995.
MLA(9版)引用形式Palmer, Adrian, , Catherine Cole. Services Marketing: Principles and Practices. Prentice-Hall, 1995.
警告: この引用は必ずしも正確ではありません.