Ingraham, P. W., Joyce, P. G., & Donahue, A. K. (2003). Government performance: Why management matters. Johns Hopkins University Press.
Cita Chicago (17th ed.)Ingraham, Patricia W., Philip G. Joyce, i Amy Kneedler Donahue. Government Performance: Why Management Matters. Baltimore: Johns Hopkins University Press, 2003.
Cita MLA (9th ed.)Ingraham, Patricia W., et al. Government Performance: Why Management Matters. Johns Hopkins University Press, 2003.
Atenció: Aquestes cites poden no estar 100% correctes.