The reinventor's fieldbook tools for transforming your government

Detalles Bibliográficos
Autor principal:	Osborne, David E.
Otros Autores:	Plastrik, Peter
Formato:	Libro
Lenguaje:	English
Publicado:	San Francisco Jossey-Bass c2000.
Materias:	Administrative agencies > Management. Bureaucracy. Government productivity. Customer relations. Entrepreneurship.