The reinventor's fieldbook tools for transforming your government

Detalles Bibliográficos
Autor Principal:	Osborne, David E.
Outros autores:	Plastrik, Peter
Formato:	Libro
Idioma:	English
Publicado:	San Francisco Jossey-Bass c2000.
Subjects:	Administrative agencies > Management. Bureaucracy. Government productivity. Customer relations. Entrepreneurship.