O'Dell, C. S., Essaides, N., & Grayson, C. J. J. (1998). If only we knew what we know: The transfer of internal knowledge and best practice. Free Press.
Citação norma ChicagoO'Dell, Carla S., Nilly Essaides, and C. Jackson Jr Grayson. If only We Knew What We Know: The Transfer of Internal Knowledge and Best Practice. New York: Free Press, 1998.
Citação norma MLAO'Dell, Carla S., et al. If only We Knew What We Know: The Transfer of Internal Knowledge and Best Practice. Free Press, 1998.
Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.