Fulton, P. J., Hanks, J. D., & Stultz, K. M. (2000). Procedures for the office professional (4th ed.). South-Western Educational.
Cita Chicago (17th ed.)Fulton, Patsy J., Joanna D. Hanks, i Karin M. Stultz. Procedures for the Office Professional. 4th ed. Australia: South-Western Educational, 2000.
Cita MLA (9th ed.)Fulton, Patsy J., et al. Procedures for the Office Professional. 4th ed. South-Western Educational, 2000.
Atenció: Aquestes cites poden no estar 100% correctes.