Keen, P. G. W. (1994). Every manager's guide to information technology: A glossary of key terms and concepts for today's business leader (2nd ed.). Harvard Business School Press.
Citação do estilo Chicago (17ª ed.)Keen, Peter G. W. Every Manager's Guide to Information Technology: A Glossary of Key Terms and Concepts for Today's Business Leader. 2nd ed. Boston: Harvard Business School Press, 1994.
Citação MLA (9ª ed.)Keen, Peter G. W. Every Manager's Guide to Information Technology: A Glossary of Key Terms and Concepts for Today's Business Leader. 2nd ed. Harvard Business School Press, 1994.
Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.