Kaufman, R. A., MacGillis, P., & Thiagarajan, S. (1997). The Guidebook for performance improvememt: Working with individuals and organizations. Pfeiffer.
Citace podle Chicago (17th ed.)Kaufman, Roger A., Paula MacGillis, a Sivasailam Thiagarajan. The Guidebook for Performance Improvememt: Working with Individuals and Organizations. San Francisco: Pfeiffer, 1997.
Citace podle MLA (9th ed.)Kaufman, Roger A., et al. The Guidebook for Performance Improvememt: Working with Individuals and Organizations. Pfeiffer, 1997.
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