Graham, K. A., & Phillips, S. D. (1998). Citizen engagement: Lessons in participation from local government. Institute of Public Administration of Canada.
Lua i Stíl Chicago (17ú heag.)Graham, Katherine A., agus Susan D. Phillips. Citizen Engagement: Lessons in Participation from Local Government. Toronto, Ontario: Institute of Public Administration of Canada, 1998.
Lua MLA (9ú heag.)Graham, Katherine A., agus Susan D. Phillips. Citizen Engagement: Lessons in Participation from Local Government. Institute of Public Administration of Canada, 1998.
Rabhadh: Seans nach mbeach na luanna seo go hiomlán cruinn i ngach uile chás.