Osborne, D., & Plastrik, P. (1991). Banishing bureaucracy: The five strategies for reinventing government. Addison Wesley Pub.
芝加哥风格引文Osborne, David, 与 Peter Plastrik. Banishing Bureaucracy: The Five Strategies for Reinventing Government. Reading, Mass: Addison Wesley Pub, 1991.
MLA引文Osborne, David, 与 Peter Plastrik. Banishing Bureaucracy: The Five Strategies for Reinventing Government. Addison Wesley Pub, 1991.
警告：这些引文格式不一定是100％准确.