Osborne, D., & Plastrik, P. (1991). Banishing bureaucracy: The five strategies for reinventing government. Addison Wesley Pub.
Chicagoスタイル(17版)引用形式Osborne, David, , Peter Plastrik. Banishing Bureaucracy: The Five Strategies for Reinventing Government. Reading, Mass: Addison Wesley Pub, 1991.
MLA(9版)引用形式Osborne, David, , Peter Plastrik. Banishing Bureaucracy: The Five Strategies for Reinventing Government. Addison Wesley Pub, 1991.
警告: この引用は必ずしも正確ではありません.