APA aipamena

Osborne, D., & Plastrik, P. (1991). Banishing bureaucracy: The five strategies for reinventing government. Addison Wesley Pub.

Chicago Style aipamena

Osborne, David, and Peter Plastrik. Banishing Bureaucracy: The Five Strategies for Reinventing Government. Reading, Mass: Addison Wesley Pub, 1991.

MLA aipamena

Osborne, David, and Peter Plastrik. Banishing Bureaucracy: The Five Strategies for Reinventing Government. Addison Wesley Pub, 1991.