Cita APA (7th ed.)

Kanji, G. K., & Asher, M. (1996). 100 methods for total quality management. Sage Pub.

Cita Chicago (17th ed.)

Kanji, Gopal K., i Mike Asher. 100 Methods for Total Quality Management. London: Sage Pub, 1996.

Cita MLA (9th ed.)

Kanji, Gopal K., i Mike Asher. 100 Methods for Total Quality Management. Sage Pub, 1996.