Connor, R., Hickman, C., & Smith, T. (1994). The Oz principle: Getting results through individual and organizational accountability. Prentice-Hall.
Cita Chicago (17th ed.)Connor, Roger, Craig Hickman, i Tom Smith. The Oz Principle: Getting Results Through Individual and Organizational Accountability. Englewood Cliffs, N.J: Prentice-Hall, 1994.
Cita MLA (9th ed.)Connor, Roger, et al. The Oz Principle: Getting Results Through Individual and Organizational Accountability. Prentice-Hall, 1994.
Atenció: Aquestes cites poden no estar 100% correctes.