Susskind, L., & Field, P. (1996). Dealing with an angry public: The mutual gains approach to resolving disputes. Free Press.
Chicago Style (17. basım) AtıfSusskind, Lawrence, ve Patrick Field. Dealing with an Angry Public: The Mutual Gains Approach to Resolving Disputes. New York: Free Press, 1996.
MLA (9th ed.) AtıfSusskind, Lawrence, ve Patrick Field. Dealing with an Angry Public: The Mutual Gains Approach to Resolving Disputes. Free Press, 1996.
Uyarı: Bu alıntı herzaman %100 doğru olmayabilir..