Susskind, L., & Field, P. (1996). Dealing with an angry public: The mutual gains approach to resolving disputes. Free Press.
Chicago-referens (17:e uppl.)Susskind, Lawrence, och Patrick Field. Dealing with an Angry Public: The Mutual Gains Approach to Resolving Disputes. New York: Free Press, 1996.
MLA-referens (9:e uppl.)Susskind, Lawrence, och Patrick Field. Dealing with an Angry Public: The Mutual Gains Approach to Resolving Disputes. Free Press, 1996.
Varning: dessa hänvisningar är inte alltid fullständigt riktiga.