Susskind, L., & Field, P. (1996). Dealing with an angry public: The mutual gains approach to resolving disputes. Free Press.
Chicago (17e ed.) BronvermeldingSusskind, Lawrence, en Patrick Field. Dealing with an Angry Public: The Mutual Gains Approach to Resolving Disputes. New York: Free Press, 1996.
MLA (9e ed.) BronvermeldingSusskind, Lawrence, en Patrick Field. Dealing with an Angry Public: The Mutual Gains Approach to Resolving Disputes. Free Press, 1996.
Let op: Deze citaties zijn niet altijd 100% accuraat.