Susskind, L., & Field, P. (1996). Dealing with an angry public: The mutual gains approach to resolving disputes. Free Press.
Lua i Stíl Chicago (17ú heag.)Susskind, Lawrence, agus Patrick Field. Dealing with an Angry Public: The Mutual Gains Approach to Resolving Disputes. New York: Free Press, 1996.
Lua MLA (9ú heag.)Susskind, Lawrence, agus Patrick Field. Dealing with an Angry Public: The Mutual Gains Approach to Resolving Disputes. Free Press, 1996.
Rabhadh: Seans nach mbeach na luanna seo go hiomlán cruinn i ngach uile chás.