Susskind, L., & Field, P. (1996). Dealing with an angry public: The mutual gains approach to resolving disputes. Free Press.
Cita Chicago Style (17a ed.)Susskind, Lawrence, y Patrick Field. Dealing with an Angry Public: The Mutual Gains Approach to Resolving Disputes. New York: Free Press, 1996.
Cita MLA (9a ed.)Susskind, Lawrence, y Patrick Field. Dealing with an Angry Public: The Mutual Gains Approach to Resolving Disputes. Free Press, 1996.
Precaución: Estas citas no son 100% exactas.