Susskind, L., & Field, P. (1996). Dealing with an angry public: The mutual gains approach to resolving disputes. Free Press.
Citace podle Chicago (17th ed.)Susskind, Lawrence, a Patrick Field. Dealing with an Angry Public: The Mutual Gains Approach to Resolving Disputes. New York: Free Press, 1996.
Citace podle MLA (9th ed.)Susskind, Lawrence, a Patrick Field. Dealing with an Angry Public: The Mutual Gains Approach to Resolving Disputes. Free Press, 1996.
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