APA-referens (7:e uppl.)

Keeling, B. L., Burnham, K., Kallaus, N. F., & Ruprecht, M. M. (1996). Administrative office management (11th ed.). South-Western Educational Pub.

Chicago-referens (17:e uppl.)

Keeling, Billy Lewis, Kent Burnham, Norman Francis Kallaus, och Mary M. Ruprecht. Administrative Office Management. 11th ed. [Cincinnati, Ohio]: South-Western Educational Pub, 1996.

MLA-referens (9:e uppl.)

Keeling, Billy Lewis, et al. Administrative Office Management. 11th ed. South-Western Educational Pub, 1996.