Flanagan, H., & Spurgeon, P. (1996). Public sector managerial effectiveness: Theory and practice in the NHS. Open University Press.
Citação norma ChicagoFlanagan, Hugh, and P. Spurgeon. Public Sector Managerial Effectiveness: Theory and Practice in the NHS. Buckingham, UK: Open University Press, 1996.
Citação norma MLAFlanagan, Hugh, and P. Spurgeon. Public Sector Managerial Effectiveness: Theory and Practice in the NHS. Open University Press, 1996.
Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.