Flanagan, H., & Spurgeon, P. (1996). Public sector managerial effectiveness: Theory and practice in the NHS. Open University Press.
Čikaški stil citiranja (17. izdanje)Flanagan, Hugh, i P. Spurgeon. Public Sector Managerial Effectiveness: Theory and Practice in the NHS. Buckingham, UK: Open University Press, 1996.
MLA način citiranja (9. izdanje)Flanagan, Hugh, i P. Spurgeon. Public Sector Managerial Effectiveness: Theory and Practice in the NHS. Open University Press, 1996.
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