Penn, I. A., Coulson, J., & Pennix, G. (1994). Records management handbook (2nd edition.). Gower.
Chicago Style (17th ed.) CitationPenn, Ira A., Jim Coulson, and Gail Pennix. Records Management Handbook. 2nd edition. Aldershot, Hampshire, England: Gower, 1994.
MLA (9th ed.) CitationPenn, Ira A., et al. Records Management Handbook. 2nd edition. Gower, 1994.
Warning: These citations may not always be 100% accurate.